And a BIG thanks from Wholesale Solar to Kerry and his family in Ontario Canada!
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Hi Aileen,
I want to say thanks. I bought an off-grid system from you a few months back, something I wanted to do as a side project. I remember you taking the time to go over my order and made some suggestions (that I took). My system arrived on time, nothing missing or damaged.
It is an off-grid system, but we use it as supplemental power. It runs the refrigerator, freezer, sump pumps, washer machine, basement lights and the treadmills all the time. This is saving us money on the electric bill, plus it acts as a backup for the essential appliances if the grid power goes out.
I live in Connecticut. As you know we got hit with a rare October snow storm that dumped over 15 inches of snow in our area. Most of the Northeast lost power, including us for six days. Because the snow storm was so early in the season, the majority of the trees still had their leaves. The heavy snow accumulated on them, bringing a lot of them down, causing tons of broken branches and lots of downed power lines. We still are cleaning up the mess. I am glad I took my time putting the system together, not knowing that we were going to experience such an unexpected storm.
During the power outage our new solar system was up and running, keeping the refrigerator, a freezer, two sump pumps and a few lights working. We have a woodstove that is able to heat the entire house, so that was not a problem. For six days the system kept all those appliances running and my wife even did a load of laundry, something I did not know until we got power back. The only other thing I wish I had done was to connect the water pump to the system. But I knew that the water pump can drain the batteries very fast. I’m getting a transfer switch for the next time something like this happens. That way I can run the water pump only when I want to.
Thanks again for all your help with getting the system together for me, taking the time to answer my questions and following up on my order. That is what customer service is all about. I’m glad I bought the system from you.
Jorge
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Our goal was to be able to remain in our home during the extended power outages after hurricanes strike our rural northern Florida area. We had experienced a 12 day outage followed by another with a five day outage. Motel and restaurant costs got expensive. We had to find a reliable source of power to run emergency essential electrical loads so we could stay in our home during emergencies. Our 15 KW generator has to run at least 18 hours a day to keep the fridge and freezer cold enough--it's noisy and guzzles gasoline at the rate of 1.6 gallons per hour. We thought a solar system might reduce the run time, expense and racket. Our quest for answers began with very little knowledge.
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Issac,
Thank you for your follow up of the solar system I purchased from you. Yes, I configured and installed the system myself, with the help of my roofer for the racks and panels, and it has been working great since the end of November 2010.
Solar production is good, but expected to be much better this summer as 2/3 of my 25 panels are positioned at 25 degrees, the most efficient for summer, and 1/3 at 40 degrees, which should be 55 degrees for winter here in Eastern PA.
I am very pleased with the system, especially the monitoring by Enlighten.It's really neat. I have show the system to my friends and associates, who were not even aware of the individual inverters and their capabilities of communicating with Enlighten, on line.
A few pictures of my 25 panel system during installation are attached as requested. Let me know if you would like any additional pictures or information.
Thanks again for the follow up.
Regards
Charlie
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Isaac/Mark,
Thank you very much for all your help. Mark, your phone call on Friday was very helpful. I just need that extra advice. Isaac, you have been very helpful and have always been there to answer my questions!
When I started looking for an off the grid power system for my cabin/garage in the north woods, I spent a lot of time shopping and browsing difference sites. I stopped shopping after calling Wholesale Solar. I stopped because it was all about customer service! After speaking to their staff I could tell right away they wanted help me with my need, not what was the most expensive. I needed to start with a system that I could grow into, yet have room to expand with my needs. From start to finish Wholesale Solar was there with a quick response to answer all my questions and needs. I would recommend Wholesale Solar to anyone. Customer service is everything!
Thank You.
Joe
Minnesota
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Wil,
My Solar Pump is ," The Best Thing Since Canned Beer! It was designed for 14 GPM. It is Pumping 16 GPM!. Pumps all day from Sun up to Sun Down! Everyday! Even when it overcast it is producing. Attached is some pictures for your website!
Tom
Oregon
Check out project images Hi Catarina,
I have attached a few photos as well as a screenshot from Enlighten to show the energy production. Since I brought the system on line in September, the graph has trended down, but it is starting to trend back up as the days get longer and weather gets nicer. I am very happy with the system and I am very happy with the service that you and Wholesale Solar provided. Installing the Solar panels myself was both fun and rewarding. The system has outperformed the predicted CSI output over the four months it has been in operation. Given that performance over the shortest days of the winter, I am excited to see what the system will do over the coming spring and summer. I plan to leave the panels at the PG&E recommended fixed tilt for one year and then I will adjust the tilt quarterly the next year to see how the performance compares.
Regards,
Ben
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You guys are great I enjoyed working with you and trust your service and will continue doing business in the future.
Marcos
Mexico
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Hey Wil,
Overall my installation is complete. I will do some work in the spring to better point the panels on the back side of the roof but the overall install is complete at 35 panels. The install took a year. Wholesale Solar helped by offering a great selection of products and packages. I chose a modular strategy that allowed me to do my installation over 12 months without having to wait 12 months to bring the initial set of panels on line. This was critical for us so that we could learn as we went without spending the entire investment up front. It also allowed us to wait for our tax refund on the initial 4 panels, (which also included the infrastructure cost), to reinvest in the project. A solid financial strategy is key with a solar investment.
The technology I used included microinverters. I recommend this strategy/equipment to everyone. Although it was still relatively new to the market when I started work on my array Wholesale Solar had the information and equipment I needed to support this decision. Microinverters turned out to be a really great direction allowing me to build as I went, use different model/output panels and monitor the entire system down to individual panel output. The data available in this solution is absolutely excellent. I can't imagine not having the data to manage my array, not to mention it is a lot of fun being able to monitor your success on line from any computer connected to the internet.
My wife and I did this project ourselves, (with the guidance of an electrician). It was a serious learning experience which started with classes at NC state on electricity, renewable energy and solar. Working with Wholesale Solar for the equipment was a good experience. While there where delivery issues a couple of times it was due to the carrier and Wholesale Solar managed the solution in each case allowing me to complete my array at the end of November 2010.
I would and have recommended Wholesale Solar as partner when working on a Solar project. Their selection of products is great, prices are great and their knowledge was helpful on our project.
Thank you for all your help!
Bob
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Dear Catarina,
The installation went fairly smoothly, and we were final’ed out and up and running within 5 days (should have been 4). The only hiccups were the stickers and the power company. We ended up having to have some exterior stickers mad, and then used a connection at the Chamber to pressure NV Energy to expedite our net meter request because some bureaucrat was going to sit on it for 10 days before installing it.
The latter issue was the most frustrating part of the project; and I would have expected NV Energy to embrace these matters. Oh well.
The Envoy powered right up, saw all of the inverters, and the data output and website are fantastic. Shadowing has a minimal effect early morning and we generate about 5000W on a clear day; this might go up in the summer. It appears as though the output will be limited by the inverters and panels to about 200w max per, which is consistent with the Enphase literature.
We lucked out with the trusses setting within 2 inches of the roof tile dish, so the hooks and rails set quickly. I noticed some left and right offset tile roof hooks in the literature, which could have been used if the trusses were further off, but they were side mount. The roofers really liked the ease of the hook installation with minimal grinding on the barrel profile tiles.
The rack system on our patio cover went together pretty easy, and pre-packaged components would not have worked. I am thinking of adding an additional 8 panels on the east roof to max out the system. I will send you the part list in a few weeks.
Thank you very much for your patience and assistance in working with us on this system.
Sincerely,
Ken and Jennel
MO
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Living Comfortably Off the Grid
The Challenge
To bring some degree of creature comfort to a young couple living in southwestern Michigan in a farmhouse built in the Amish tradition. From a kitchen, which featured a difficult-to-prime pitcher, pump to life without a washer or dryer or running hot water in the kitchen sink!
Forget a hot shower our goal was to assemble an electrical and plumbing system, which could address these needs. We decided on a combination solar and generator system driving a Mini-Magnum 4500 Watt 240 Volt inverter, four 250-Watt solar panels (mainly for water pump operation and lighting) and an 8000-Watt GenSet (for high wattage demand! washer/dryer and water heater! and for battery charging).
My trip to Michigan from my home base in Tennessee meant that, as usual, I would have to bring all necessary tools and equipment to deal with any potential problems encountered in the installation. I knew that the remote location would make finding supplies and equipment difficult, so I tried to anticipate any scenario before I made the trip. As I prepared for the trip, I contacted Isaac Cunningham at Wholesale Solar to talk about equipment delivery on site. I found Isaac to be extremely helpful and knowledgeable.
He provided me with PDF files and in-depth discussion of the inner workings of their unified control panel so that before I even left Tennessee, I felt completely comfortable and confident to work with the equipment.
The Installation I used a pair of 100 Amp 8-breaker circuit breaker panels. I set up one panel before the inverter to distribute the high wattage loads and to provide a 30 Amp breaker to the inverter. I used the second panel to distribute my loads from the inverter to the home. This arrangement provides, I believe, the best level of protection for generator, inverter and people. I found the Mini-Magnum control panel to be pleasant to work with. The device is well thought out with breaker placement, cable paths and access from all sides of the cabinet. I was particularly pleased with the unified grounding system. The panel comes with a well-designed controller, easy to use, easy to program, and loaded with all the information and sensing needs anyone could want.
The Results:
The layout is so simple and user-friendly that the young couple has no problem using it. They occasionally monitor their battery voltage using the easy-to-read display. The use of the generator for washing clothes and heating water is more than enough to maintain battery voltage throughout the week. The bottom line is that the generator does not have to run very often (Quiet Time). Life in the farmhouse now features hot and cold running water, a kitchen with a beautiful sink AND dishwasher, a bathroom with a hot showers on demand and a flushing toilet, not to mention the ability to wash and dry clothes in the newly renovated mechanical room. Pretty comfortable off-the-grid living. Special thanks to Wholesale Solar I can’t say enough about the quality of the equipment or the service and technical support I received from Isaac. From the get go, Wholesale Solar delivered on everything they promised. The equipment arrived on time, in great condition, and worked exactly as specified. I would most certainly recommend this equipment to others and would choose it for future installations.
Wheeler/Bauman
Check out project images Living Comfortably Off the Grid
The Challenge
Todd and all the crew at Wholesale Solar.
Thanks so much for all the help, advice and products. I finally finished my offgrid/solar powered auto repair shop, complete with a solar powered tool cart. It powers up everything including my air compressor and 10,000lb 2 post car/truck lift.
You guys are great!
Eric
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I have had the pleasure of dealing with Wholesale Solar for the past four years and have been very satisfied with our relationship.
I started dealing with Aileen Vuyovich in 2008 and then with Jessica Garcia in 2010. Both of these ladies are very knowledgeable about the products they sell and are eager to help in any way that they can. If I ever had a problem, either one of these persons would take immediate action to see that it was resolved, and in a timely manner. If there were any technical problems that needed to be resolved they would put me in contact with a technician to get it resolved.
Personally is an important part of doing business, in this day and age and I can say that you are well staffed in this department. Keep up the good fight and I hope to have many more years of a good working relation with Wholesale Solar.
Best Regards
John
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If everything always went smoothly, customer feedback wouldn't be necessary.
It all started well. I talked to Isaac and got some great advice about what to buy.
After making my purchase, our systems arrived promptly at our trucking terminal.
My equipment was perfect and packed with amazing care. It was very well protected.
My friend/s equipment had been destroyed pretty impressively by our trucking company.
It was packed just as well, but somehow our freight carrier crushed it pretty well.
At that point I thought..."Well, now we get to see what wholesale solar is really all about!"
We sent you guys some pictures and you sent out another system--great job.
Then, I left all my parts sitting in different piles all around my garage.
Now this was partly because I'm lazy and partly because I don't know much more about electricity than it takes to jump a car battery.
After 6 months of just sitting there, I had a friend visit who knows solar systems.
I took him out in the garage and showed him all my "stuff".
We were standing in the middle of the piles when some drunk hit a telephone pole down the street from me and caused a power failure in 1/2 the city.
There we stood in the pitch dark garage--unable (for the longest time) to find our way out because it was pitch black and we were surrounded by my (never assembled) solar system. At that point my friend offered to return in 2 months to help me put it together.
Things went pretty smoothly after that--except for the 3 times I called in a panic and asked to speak with Isaac.
I'm guessing that happens fairly frequently because your receptionist asked if it was an emergency--and sure enough you called back in minutes and answered my questions.
Thanks for the great service before AND AFTER THE SALE. I appreciate it and have recommended you to others.
My friend who helped me out is actually a dealer for another company. He was very happy with how everything came pre-wired.
It was much easier than he expected.
Thanks Isaac.
Mark.
Aileen,
We just picked up the balance of the order. I was very impressed by the readiness of the warehouse crew. Everything was out and ready to go. They were very helpful with loading and it all fit easily into my pickup.
Thanks again,
Dan Hey Isaac,
I have been on the run as usual with family, work, band etc. but had a minute waiting in the doctors office so wanted to thank you for all your helping getting my grid tie w/charge controller for motorhome batteries setup.
The first full month on solar my electric bill went down 100.00 almost to the penny. I never thought I’d say it but I could not wait to get that next power bill, and I just got it. Just 85.00! Granted it is cooler but it sure was good to see.
It turns out that my meter is bi-directional; it runs backwards and counts down on cool sunny mornings. I have to get going; but I will try to get you some pictures of my panels on roof and my setup in the garage as well. I learned a lot and enjoying it now.
Thanks Again,
Ed
Mark,
This is just a quick note to say how much my husband and I appreciate Wil. A year ago I was on the phone with Wil looking to purchase a solar system for our cabin. We had very limited knowledge of what we needed and how much we needed. Wil was excellent at communicating with us what he thought would work, but most important, he was very patient with me. I am sure I asked the same questions over and over, but he never let on to that fact. He shared his knowledge in a way that even I could understand. We purchased the Magnum Inverter System, Outback Charge controller, 4 panels and a pole mount for the panels; granted, I had to sell my Harley to purchase the unit, but have never regretted it!
A couple weeks ago I called Wil again because I wanted more batteries for the system. I ended up with two more solar panels, too. Again, I have to say that I truly enjoyed working with him. I'm sure that I'm preaching to the choir when singing his praises, but I thought it to be important to share this with you.
Sincerely,
Andrea
Hi Mark
Thanks for taking the time to meet with me out at the warehouse yesterday. I appreciate your way of doing business - it fits my way of doing business well. Whenever I go up to Mt Shasta to pick up an order, the folks at the office and the warehouse treat me like a VIP. I've noticed, over the last couple of years, that the folks working at Wholesale Solar really like working there - that says a lot about the way you manage the company.
Thanks again
Bob
To Whom It May Concern:
Before I got into the solar business, I called several companies selling solar products throughout the United States. I knew very little about solar and all of the other companies made me feel like a dummy (which I was), but I wanted to learn. None of these companies wanted to help until I contacted your company: Wholesale Solar with Issac as my salesperson/teacher. He has really helped me in my new part of my business in solar products. Without him I might have given up. I know he has many customers but he made me feel like I was the only one. He has always answered my sometimes stupid questions with courtesy. Issac is a great asset to your company and I really appreciate his hard work and patience. It is my pleasure to do business with your company as our companies grow together
Sincerely,
Bob
Genset
Louisiana
Isaac,
You asked about how the system is working for me ? Its great!!! After we worked out the problem with the charge controller everything is working better than expected . Thank Will for his help in trouble shooting.(He Was Very Helpful). Even with half the normal day light this year we have cut the power bill in half !!! And looking forward for the summer. We are planning to expand the system more later this year and looking forward of doing business with you.
Thank you,
Steven
Wil:
Thank you for your professional service over the past year. The way you handle my acount has made a big difference in my relationship with WSS.
Don
Dear Jessica:
I wanted to send a letter to thank you for the excellent service I received from you in developing the solar system recently installed for my house. From the first phone call, to the personal meetings at your office you presented the most professional leadership in helping me develop the system that was best for my home. Even when problems developed in acquiring the system I had originally wanted, your leadership to solving that issue with a far superior system at a better price revealed your expertise. When I needed technical drawings for my permitting process you provided the drawings I needed and the personnel at the inspection department were very satisfied with what you provided. When I had technical question you were never without the correct answers. If all of the sales representatives are as knowledgeable and as pleasant as you, your company will always be successful.
For any who may be considering the purchase of solar equipment I personally recommend Jessica Garcia and the company Wholesale Solar Inc. as a great experience. Feel free to use me as a satisfied customer who is willing to say so.
Dennis
I’m amazed at the service!
Hasn’t been long since I ordered and my entire order arrived yesterday. Everything is there and it all appears to be in good order. You lucked out as the truck driver has a personality as warm as yours.
Everything now rests in my garage awaiting my attention!
Pass along the Kudos to the entire Wholesale Solar Team.
I’ll send pictures and details when its up and running.
Best regards
Jerry
Wil,
Thanks for all your help tracking all the moving pieces in a complicated shipping proc
ess, and for the quick answers on installation day. The system went up without a hitch. It was a great help to have someone quick and
accountable on the sending end.
David
Grand Rapids, MI
Mark,
Just wanted to drop you a quick note to tell you what an awesome job Jessica has been doing. All too often we bosses only hear about it when people mess up. Jessica has been a huge help in the last few weeks on sizing these abnormally large systems. Just so you know it is not all for not. We should be signing a contract for one of these in the next 10 business days. It is for the large church in Atlanta.
Once again, I just wanted to pass along what a great job she and the rest of your staff--only because one person cannot do it all.
Jessica deserves the Golden Panel Award for outstanding customer service!
Jason
Allie,
That looks great! Your prices are amazing. The people I talked to literally couldn't believe me until I had a quote to show them.
Thanks again,
Wilson Asheville, NC
Hello,
I just wanted to drop a quick note regarding the help I received when I called in to your company for information.
I spoke with Josh and received very courteous and knowledgeable service. It was a small order, Two 85W solar battery chargers, but he took the time to help me get what I needed. He paid good attention to what parts and pieces would work out best for what I wanted.
Not sure I'll need any more stuff, but if I do I'll definitely check back with wholesale solar!
Thanks
Tom
I am sure you guys like to get feedback to let you know how your advertising is working…… So, just a note on your webpage. I have spent hours looking at your website and it is very informative and easy to use. It is the main reason why I will buy from you guys (it doesn’t hurt that your prices are good too). I think it is a very effective tool for selling your products.
Wholesale Solar has been, through a number of purchases, a wonderful resource of information and products as well as collegial and efficient conduit for purchasing equipment. The staff has been unfailingly responsive and attentive, and it's been a real pleasure to feel that I'm getting good advice while working to make major technical and financial decisions. Of all the distributors I've worked with, they're the best by far in all the measure that I think are important.
David C.
Hunter College
Aileen,
Thank you for your quick quote. It is within our budget and we are looking no further for a vendor. Please rest assured that in the very near future we will place the order. It is your customer service and attitude that sold us.
Again thank you!
Mike & Jan
I'm really impressed with Wholesale Solar. Several other companies didn't even bother to put together a quote. You did!
Thanks Yeay! It's operational, performes as advertized and yes the 'tiddly company meter is running backwards.
I am so pleased!
Thanks, now look forward to more business!
Trig
Dear Mark,
I have just finished installing my system from Wholesale Solar. My friend and I at work decided to do this project together and give each other a hand on each of our houses. We bought two kits from you, both with Kyocera panels, Solectria inverters and Ironridge racks. The support and service that we received from Isaac Cunningham was nothing short of excellent. Being this was my first installation, I was a little nervous about what I was getting and how it was all going to come together. Everything went like clockwork. The kit that Isaac gave me was perfect. If we had a question (and we did) Isaac was always there to assist us and get the information that we needed. Thanks again for making this project go so smoothly. I will recommend you to everyone.
Thanks,
Chris
Bayport, New York Aileen,
Just wanted to let you know, we are officially running the meter backwards,
at least when the sun is shining, which hasn't been much in the last days.
Todd M.
Good morning Jessica,
Everything has arrived and the order is complete. Thank you so much for your help on this project and don't be surprised if I contact you next year to order the other 16 panels I really wanted to do this year but didn't want to fight with the neighbors about! ;^)
Mike
Zak,
Thank you for the follow-up. We are proceeding with Aileen and Wil on this order. We enjoy working with them both; they are a great support for us as we develop a Solar Market in the Southeast.
Norman
Mississippi
Thanks for all your help, worked out great. Here's a couple of pictures of the finished project.
Thanks again,
Dave Hi Todd,
I called you on Thursday to ask about the medium AC system. You were so helpful. Just from the little we talked I learned a lot. I know you said you were new to the job, but what better person to give advice then somebody who lives off the grid? I appreciate you elaborating on your personal experience. It helps to put things into real world perspective.
We were just wondering if you had any experience with generators as alternate/supplemental power?
Thanks again,
Marda
Amy,
You're awesome! Thanks for putting this all together for me. I will be contacting you tomorrow with shipping instructions. Take Care,
Patel Isaac,
Thank you for your prompt response and help with my first alternative energy order. Your advice exceeded my expectations and the elements of the system you offered represent the best available. The shipment was packaged securely and received on time. I am pleased with my experience with Wholesale Solar and look forward to additional orders as my needs increase. I recommend your company and the products you offer.
Thanks again for your professional help,
Ron
Central Texas
Wil,
I think you have done a wonderful job and I appreciate everything. I hope to do lots of business with you in the future.
Thomas Allie,
I finally have my system up and running. I did not tie my windmills in with the system. I am happy with ehat I am producing and with the quality of the products. Thanks for all your help and I would like to get any sales you may be having in regards to panels. I aprreciate it.
Tony
Hi Adam,
Thanks so much for the last minute emergency order. It arrived on
time to Detroit, and we were able to test, package and ship it onto California for
delivery this morning. Your support in helping us meet our requirement is
greatly appreciated
Best regards,
Wayne
NY
Zak
Thanks for the follow up! I got the order in today with Jessica and she was great! She has been very helpful and wonderful to deal with. I will be buying more solar equipment in the future and I will pass wholesale solar & Jessica's name on to friends who are adding to their systems.
Thanks again
Mike
Hello,
I purchased an off-grid system from you and so far, I'm pleased. Thanks!
Todd
Bloomfield, New Jersey
Wholesale Solar will give you one hundred and ten percent one hundred percent of the time in order to guarantee one hundred percent satisfaction. Their staff has an expressed interest in influencing conservation efforts in the western United States, and they have made customer satisfaction a cornerstone of their business.
Marty
San Diego, California
Jessica - Thanks so much to you and Aileen!!
I know it is hectic this time of year for everyone. And, we can now pass on the good news to our
customer!
Diane
Wil,
Thanks. I actually received delivery of the system today. Everything looked
like it shipped ok. The power system really looks awesome. I'm excited to
get it installed. Tell the guys that built it (Jared) thanks for an awesome
build job. Really appreciate their expertise.
Steve
Jessica,
Thanks for the help, as always your team is the best!
Bob
Jan,
... I have had excellent service from Wil. He knows his stuff and has been able to guide me. He is the reason I will order from you rather than from the other online stores. People do make the difference.
Al
Austin, Texas
Aileen,
YOU ROCK! IT SOLD! They gave me a verbal agrreement to go with it. I need Paul to put in the order when he gets back. Thanks for being there for us. We'll order it if not later today....Monday.
J
Mark,
I've been a customer of Wholesale Solar for about one year and I just wanted to let you know how much I appreciate the service that Wholesale Solar has provided to me this past year. I've ordered many small order, as well as one off-grid package and three grid-tied systems.
Allie is my sales rep and she has been great! She is very knowledgeable and helpful in getting the right product to me in a timely fashion and at a fair price. It's been a good year for my small business, and Allie has been the one on your staff to help me make that happen.
I'd also like to acknowledge Chad and the crew out at the warehouse. I've picked up some orders at the warehouse. Chad went the "extra-mile" to make sure I got my equipment loaded quickly and in a safe manner so that I experienced no problems getting my materials delivered to my jobsites.
Thanks for a great year and I look forward to working with the folks at Wholesale Solar in the coming year.
Bob
Cromberg, CA
Dear Jessica,
Hoping all is well for you.
I want to give you our sincere thanks for the attention received from you in our orders for solar panels and wishing to buy from you again.
Very Best Regards
Pedro
Santiago, CHILE
It was a pleasure working with you. We appreciate all of your patience & follow through with our orders.
Ricardo M.
Hi Allie,
I appreciate the work that you have done and the honesty and helpfulness of your staff. It has secured my continued business commencing forward. I am excited to be in this industry and am looking to align my company with others that provide quality equipment and above average customer service. I have 30 years of high tech electrical and electronics experience both as a certified tech and successful business owner. Any information that you can disseminate in my direction that would be beneficial to my learning and growth would be much appreciated.
Very Best Regards,
Joseph
San Diego, California
We appreciate Wil for his customer service. He assisted in making our experience both informational and efficient.
Again thanks,
Emmanuel
Revan, Georgia
Catarina,
Our panels arrived on Friday in excellent condition. They were well packed, and they test out well. We are quite pleased.
Thank you very much!!
Lyn and Joe
Hello Jessica,
I received all my shipment and wanted to say thank you.
I am impressed with Enphase, and will be doing more orders with you.
Have a nice day,
Rick
I use a Magnum model 2940242 sinewave inverter in my remote home in Belize, Central America. A failed inverter in that part of the world is a disaster. Shipping to the U.S. costs as much as the inverter is worth, if not more. For that reason, after being made aware of the great specifications by Wil at Wholesale Solar, I decided to give it one more try. I was replacing an Outback 12 VDC 2400 Watt unit for two reasons. First, I was upgrading the system to 24 VDC and I wanted real 120/240 sinewave power, but didn't want to stack two inverters. For my needs that would have been wasteful. Also, two inverters would double the chance of failure of one of them. I was impressed with the much easier access to the electrical terminals. They were bigger and easier to get to, and had more wire bending space.
The remote control was easy to use and connecting it was dead simple.
For a generator source, I use a lister type one banger. It's an incredibly durable and simple generator, but frequency control is fairly loose. Fortunately the Magnum was very tolerant of poor input frequency and gave me no problems. The surge capacity is incredible. Running an ice maker (necessary in Belize), a clothes washer and the 1/4 horse deep well pump was no problem. The unit would just groan and deliver. Nothing more to ask. I did work it hard. Frequently guests will use a refrigerator and a window air conditioner at the guest house. We would also run our satellite Internet dish, PC's lights, high powered music system and more all at once. That's inverter abuse, but it never complained. The battery charger was simple and dependable. Really, I like this inverter. In fact, I'm buying two more for my next house so I can have 8KW of steady power. Good job Magnum.
Regards,
Joe
West Virginia
Thanks Wil,
I installed the UniRac in a couple of hours on Saturday. it worked great. The stand-off were e easy to install and flas. I'm glad I waited for them. Thanks again for all your help.
Paul
Hi Tyson,
The Enphase system is being installed now and is looking good. We'll have to wait for the feed-in-tariff program to get going to get the system commissioned. Plus, we're trying to educate the local utility. Apparently they have never seen the Enphase inverters. Seems like the install is going to be the easiest part.
Thanks,
Trent.
Jessica,
Thank you for all your energy and perseverance!
Jake Aileen,
Thanks for pricing this out for me. Makes my budgeting so much easier. Still working it out on this end... but wanted you to know I appreciated your time. :)
Scott
Hello Aileen,
Yes, we got it a few days ago. My electrician still needs to come and install it for us. Just telling my husband how great it is dealing with you (and Lisa) and your company. I can sure appreciate all the help with the questions. we've had and your unbelievable service. You're the "BOMB"!!!! MAHALO FOR ALL YOUR GREAT SERVICE!!!
Penny
Kilauea, Hawaii
Thanks again for your diligence Jess in getting me my pricing and especially for explaining those component mysteries!
You have a great day too,
Mike
Mark,
We installed my son’s WSS 1680 grid-tie system this past weekend and it is now on-line running his meter backwards. The system made 9.2 kilowatt hours of power yesterday. All his neighbors are walking by to get a look – especially a retired engineer 4 houses down his block. The rack mounting system sure made the job go quickly.
Thanks for the good products. We still need to do all of the inspection stuff. A neighbor of his is well connected in the union and has said he can get some friends in to deal with the electrical end of that.
Dave E. Hi Jess!
The inverter was delivered earlier today thank you so much for you excellent customer service. Have a wonderful day!
Frank
Allie,
Just a short note to let you know that all components arrived last week in good shape. System is now installed and passed city inspection. Just waiting for SMUD to install production meter and I'll be in business. Appreciate your company doing business with a homeowner.
Jordan
Isaac/Mark,
Thank you very much for all your help. Mark, your phone call on Friday was very helpful. I just need that extra advice. Isaac, you have been very helpful and have always been there to answer my questions!
When I started looking for an off the grid power system for my cabin/garage in the north woods, I spent a lot of time shopping and browsing difference sites. I stopped shopping after calling Wholesale Solar. I stopped because it was all about customer service! After speaking to their staff I could tell right away they wanted help me with my need, not what was the most expensive. I needed to start with a system that I could grow into, yet have room to expand with my needs. From start to finish Wholesale Solar was there with a quick response to answer all my questions and needs. I would recommend Wholesale Solar to anyone. Customer service is everything!
Thank You.
Joe
St. Paul, Minnesota
Aileen,
I would like to take this time to thank you for all your help before the sale and after getting me set up for what I needed. Your company was great to deal with.
Thank You again. Please forward this to your company.
Jack
Thanks Tyson,
The package arrived Sat. 6/27/09 Fast thanks again!
Bruce Thanks so much, Jessica!
It sounds good. I will call you Mon. and have my info for you and get this stuff ordered. Have a good weekend and thank you for your hard work helping me!! I really appreciate it!!
Mike

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