Last Updated: Sept 13, 2017
Wholesale Solar respects your privacy. In short, we collect only the minimal information we need to 1) fulfill your requests, such as an order, a request for quote, or a newsletter signup and to 2) better understand who is using our website and how we can better serve them.
We share this information only with the companies we use to handle transactions, such as our shopping cart and order processor (Ultracart), our newsletter handler (Hubspot), and our web analysis processor (Google). We do not share your information with third parties not directly involved in helping us fulfill your requests.
We never sell your information.
What information do we collect, and why?
Visits to our website
We use Google Analytics to measure our visitors’ activities on our website. This tells us basic, non-personally-identifiable information such as the kind of device and web browser you’re using, the page(s) you visit, the search terms you found us with, etc.
We use this data to better understand how visitors use our website and to respond to their needs accordingly.
Personal information you voluntarily supply
If you engage in a transaction on our website such as placing an order, requesting a quote, or signing up for our newsletter, we use the information you provided to fulfill that request.
Where necessary, our online order processing company uses your billing information to process your payment, our shippers use your shipping address to deliver goods to you, and our newsletter system uses your email address to send you new issues.
A combination of the above
We may combine the above information to better understand the flow of our shoppers’ experiences on our website. We do not collect additional data for this, but we may correlate and cross-reference our existing data.
We do this to better understand the effectiveness of our website and advertising in matching the needs of our customers, and to more efficiently provide visitors with the information or products they’re looking for.
I don’t like this. How do I opt out?
While these practices are standard and common to most online retailers, we understand that not all visitors want to be a part of this process. You may completely opt out of Google Analytics by following Google’s instructions on their opt-out page. This will prevent us, and other Google Analytics-enabled sites, from collecting browsing information about you.If you opt out of Google Analytics, the only information we collect about you is what you voluntarily and explicitly provide us during a transaction. And as above, we will only use this information to fulfill your requests.